SeaMaster Management Limited respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, submit a form, request a demo, download resources, or communicate with us.

This policy applies to the website of SeaMaster Management Limited and any online forms, landing pages, resources, or marketing pages connected to our website.

 

1. Who We Are

SeaMaster Management Limited is a UK-registered company providing maritime software solutions for ship owners, ship managers, technical managers, and maritime organizations.

Company name: SeaMaster Management Limited
Company number: 11731027
Registered office: 128 City Road, London, United Kingdom, EC1V 2NX
Website: seamaster.org.uk

For privacy-related questions, you can contact us at:

Email: [email protected]

 

2. What Personal Data We Collect

We may collect the following types of personal data when you interact with our website:

Information you provide directly

This may include:

• Name
• Company name
• Job title or role
• Business email address
• Phone number
• Country or region
• Vessel/company-related enquiry details
• Messages submitted through contact forms
• Demo request information
• Newsletter or resource download form submissions

 

Technical information collected automatically

When you visit our website, we may collect limited technical data, such as:

• IP address

• Browser type and version

• Device type

• Operating system

• Pages visited

• Date and time of visit

• Referral source

• Cookie and analytics data

This information helps us understand how visitors use our website and improve performance, usability, and content relevance.

 

3. Why We Collect Personal Data

We collect and use personal data for the following purposes:

• To respond to enquiries submitted through our website

• To arrange product demos or consultation calls

• To send requested resources, updates, or marketing communications

• To improve website performance, navigation, and user experience

• To understand visitor interest in our products and services

• To manage sales and client communication

• To protect the website from spam, misuse, or security threats

• To comply with legal, regulatory, or business record-keeping obligations

We only use personal data where we have a valid legal basis, such as your consent, our legitimate business interest, the need to respond to your request, or compliance with legal obligations.

 

4. Contact Forms and Demo Requests

When you submit a contact form, demo request, newsletter form, or resource download form, we collect the information you enter into the form.

We use this information to respond to your request, provide relevant information about SeaMaster, and manage business communication with you.

We do not sell form submission data to third parties.

 

5. Marketing Communications

If you choose to receive updates from us, we may use your email address to send product updates, maritime software insights, newsletters, event information, or relevant business communications.

You can unsubscribe or request removal from our marketing list at any time by contacting us or using the unsubscribe option where available.

 

6. Cookies

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and support marketing performance.

Cookies may be used for:

• Website functionality

• Security and spam protection

• Analytics and performance tracking

• Remembering user preferences

• Measuring campaign effectiveness

You can control or disable cookies through your browser settings. Some parts of the website may not work properly if cookies are disabled.

 

7. Analytics

We may use analytics tools to understand how visitors use our website, which pages perform best, and how users interact with our content.

Analytics data is generally aggregated and used to improve our website, content strategy, and user experience.

If Google Analytics, Google Site Kit, or similar tools are active on the website, they may collect technical and usage data according to their own privacy practices.

 

8. Embedded Content and Third-Party Links

Our website may include embedded content or links to third-party websites, such as videos, maps, social media platforms, scheduling tools, or external resources.

Embedded content from other websites behaves in the same way as if you visited those websites directly. These third-party websites may collect data about you, use cookies, or track your interaction with their content.

We are not responsible for the privacy practices of external websites. You should review their privacy policies separately.

 

9. Who We Share Your Data With

We may share limited personal data with trusted service providers who help us operate our website, manage communications, process enquiries, or improve our services.

These may include:

• Website hosting providers

• WordPress plugins and website service providers

• Email delivery or SMTP providers

• CRM or sales management tools

• Analytics providers

• Security and spam protection tools

• Professional advisers where legally required

We only share data where necessary and do not sell personal data.

 

10. How Long We Retain Your Data

We keep personal data only for as long as necessary for the purpose it was collected.

Typical retention periods may include:

• Contact form submissions: up to 12 months

• Demo or sales enquiries: up to 24 months, unless an active business relationship continues

• Marketing subscription data: until you unsubscribe or request deletion

• Analytics records: according to the retention settings of the analytics provider

• Business records: as required by legal, tax, accounting, or contractual obligations

We may retain some information longer where required for legal, regulatory, security, or legitimate business reasons.

 

11. Your Data Protection Rights

Depending on your location and applicable law, you may have the right to:

• Request access to the personal data we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your personal data

• Object to certain types of processing

• Request restriction of processing

• Request transfer of your data

• Withdraw consent where processing is based on consent

• Complain to a data protection authority

The ICO confirms that individuals have rights such as being informed about the use of their personal data and accessing their data. (ICO)

To exercise your rights, contact us at:

Email: [email protected]

 

12. Where Your Data May Be Processed

Our website and service providers may process data in the United Kingdom, the European Economic Area, or other countries depending on the tools and providers used.

Where data is transferred outside the UK or EEA, we aim to ensure appropriate safeguards are in place, such as contractual protections or equivalent data protection measures.

 

13. How We Protect Your Data

We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include:

• Secure website hosting

• SSL/HTTPS encryption

• Access controls

• Password protection

• Website security monitoring

• Limited access to form submissions and business enquiries

• Use of trusted service providers

No website or online transmission is completely secure. However, we work to protect your information using appropriate safeguards.

 

14. Data Breach Procedures

If we become aware of a data breach affecting personal data, we will investigate the issue and take appropriate action.

Where required by law, we will notify affected individuals and/or the relevant data protection authority.

 

15. Automated Decision-Making

We do not use website visitor data for automated decision-making that produces legal or similarly significant effects.

We may use analytics or marketing tools to understand visitor behavior and improve communication, but this does not involve automated decisions that materially affect individuals.

 

16. Children’s Privacy

Our website and services are intended for business users and maritime professionals. We do not knowingly collect personal data from children.

 

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements, or business operations.

The latest version will always be published on this page with the updated date.

 

18. Contact Us

For questions about this Privacy Policy or how we handle personal data, contact:

SeaMaster Management Limited
128 City Road, London, United Kingdom, EC1V 2NX
Email: [email protected]