Customer Success Stories
SeaMaster Customer Stories
How Real Fleets Cut Costs, Improved Safety, and Gained Total Operational Control
Cargo Ship Operators
- Bulk Carriers
- Container Ships
- General Cargo
- Reefer
Bunker & Tanker Operators
- Bunkering Vessels
- Oil/Chemical Tankers
- Fuel Transport
Case Study #
Cargo Fleet
Cost Reduction + PMS Optimization
Company Type: 5–12 general cargo vessels operating between GCC, India, and East Africa
Their Problem
PMS was a joke—Excel sheets, missing job history, overdue tasks hidden, and "critical equipment" was a guessing game
Procurement? Endless emails and "attach the RFQ again please."
Budget overrun: 18–22% every year
Breakdowns: unpredictable
Class audits: stressful
What SeaMaster Did
Rebuilt the entire PMS structure with parent–child components, counters, and criticality codes
Migrated all spare parts, mapped maker lists, and linked stock to PMS jobs
Implemented RFQ → Vendor Compare → PO → Delivery workflow
Set budget vs. actual tracking per vessel, department, and cost center
Impact (within 4 months)
31%
reduction in breakdown-related downtime
12-15%
savings on spare parts
One-click
ClassNK/DNV audit readiness
10d → 2.5d
Procurement cycle reduced
This company now uses SeaMaster as their "fleet control tower."
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